Veteran Webworks – Terms of Service

Operated by 2 DW Properties Inc.

Last Updated: {{Insert Date}}

These Terms of Service (“Terms”) govern all services provided by Veteran Webworks, operated by 2 DW Properties Inc. (“Company,” “we,” “us,” or “our”), to any client or end user (“Client,” “you,” or “your”). By purchasing, accessing, or using any Company service—including websites, digital marketing, AI automation, software, consulting, hosting, or subscription services—you agree to be bound by these Terms.


1. Scope of Services

Company provides web design, digital marketing, AI automation, hosting, consulting, and related services as outlined in the signed proposal, invoice, service agreement, or package purchase (“Services”).

Any work outside the agreed scope will be billed at the Company’s standard hourly or project rates.


2. Payment Terms

  1. All payments are final and non-refundable, including deposits, subscription fees, hosting fees, setup fees, or digital product purchases.
  2. Projects require a 50% deposit unless otherwise stated in writing.
  3. Remaining balances are due upon project completion or upon delivery of the agreed milestones.
  4. Monthly subscriptions renew automatically until canceled in writing with 30 days’ notice.
  5. Late payments may incur a 1.5% monthly finance charge or the maximum permitted by law.

3. Client Responsibilities

Client agrees to:

  • Provide all content, images, copy, logins, approvals, and materials required for the project.
  • Respond to communication within reasonable timeframes.
  • Ensure all submitted materials do not violate copyright, trademark, or applicable laws.
  • Maintain all necessary licenses for third-party platforms used within the project.

Client-caused delays extend project timelines.
 If Client is unresponsive for 14 days, the project may be paused. After 30 days, the project may be closed with no refund.


4. Intellectual Property

  1. All original work created by Company becomes the Client’s property only after full payment is received.
  2. Until final payment, all materials remain the intellectual property of Company.
  3. Third-party tools, templates, plugins, AI systems, fonts, code libraries, APIs, and platforms remain subject to their respective licenses.
  4. Company retains the right to display completed projects in its portfolio, marketing materials, and case studies.


5. AI Automations & Integrations

Client acknowledges that AI services:

  • May rely on third-party platforms (e.g., OpenAI, Google, Meta, Vendasta, GoHighLevel).
  • Are limited by the accuracy, uptime, and policies of those providers.
  • May require recurring subscription fees to remain active.

Company is not liable for:

  • AI output accuracy
  • Third-party downtime
  • Platform restrictions or policy changes


6. Website Hosting & Access

For hosting or maintenance services:

  • Company is not responsible for outages caused by hosting providers.
  • Client is responsible for renewing their own domains and third-party accounts unless explicitly managed by Company.
  • Failure to pay monthly hosting may result in suspension of services or removal of hosted content.


7. Warranties & Disclaimers

Company provides services “as is” and makes no warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Guarantee of revenue, leads, sales, search rankings, or outcomes

Marketing performance varies based on competition, market shifts, Client behavior, and other factors outside the Company’s control.


8. Limitation of Liability

To the fullest extent permitted by law:

  • Company’s total liability is limited to the amount paid by the Client in the 30 days preceding any claim.
  • Company is not liable for lost profits, lost data, downtime, business interruption, or indirect/consequential damages.

Client agrees to indemnify and hold Company harmless from claims arising from:

  • Client-provided content
  • Misuse of delivered materials
  • Violations of laws, regulations, or third-party rights


9. Termination

Company may terminate services if:

  • Client breaches these Terms
  • Payment is late
  • Client engages in abusive, fraudulent, or unlawful conduct

Upon termination:

  • All unpaid balances become immediately due.
  • Access, hosting, and licenses provided by Company may be suspended.


10. Confidentiality

Both parties agree to maintain confidentiality of all non-public business information unless required by law.
 Company may share Client information only with trusted subcontractors necessary to complete the project.


11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.


12. Mandatory Binding Arbitration

ALL DISPUTES MUST BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION.
 This section applies to all claims, without exception.

  1. No court trials. No jury trials. No class actions.
  2. Any dispute arising out of these Terms or the Services shall be resolved by binding arbitration through the American Arbitration Association (“AAA”).
  3. Arbitration will take place in San Diego County, California.
  4. Each party is responsible for its own legal fees unless the arbitrator rules otherwise.
  5. The arbitrator’s decision is final and enforceable in any court of competent jurisdiction.


13. No Class Actions

Client agrees:

  • Claims can only be brought individually,
  • Not as a class action, representative action, collective action, or private attorney general action.


14. Force Majeure

Company is not liable for delays or failures caused by events outside its control, including but not limited to:

  • Natural disasters
  • Power failures
  • Internet outages
  • Strikes
  • Government restrictions
  • Third-party system failures


15. Amendments

Company may update these Terms at any time.
 Continued use of the Services constitutes acceptance of the updated Terms.


16. Acceptance of Terms

By purchasing, accessing, or using any Service from Veteran Webworks, operated by 2 DW Properties Inc., you acknowledge and agree that:

  • You have read and understood these Terms,
  • You agree to all payment, arbitration, and liability provisions,
  • You waive any right to litigation and agree to arbitration only.